Introduction

babeery is committed to protecting our customers’ privacy and ensuring the security of their personal data. This policy aims to clarify how we collect, process, and store data in accordance with the provisions of the Moroccan Personal Data Protection Law and applicable international standards, with full commitment to confidentiality and lawful use of information.

Definitions

  • “User/Customer”: Any natural person or legal entity interacting with babeery via the website, social media, or mobile applications.
  • “Personal Data”: Any information relating to an identifiable individual, such as name, address, phone number, email, payment details.
  • “Processing”: Any operation or set of operations performed on data, from collection and storage to alteration, use, or deletion.

Data Collection

  • Data is collected when creating an account, completing a purchase, subscribing to our newsletter, or contacting customer support.
  • Collected data includes: full name, shipping address, contact details, payment information (via secure gateways), and browsing history on the site (through cookies, with consent).

Purposes of Data Use

  1. To process orders, shipments, and billing.
  2. To enhance user experience by personalizing offers and recommendations.
  3. To send newsletters and promotional offers upon customer consent.
  4. To respond to customer inquiries, complaints, and provide technical support.
  5. To analyze usage data for site and service improvements.

User Rights

  • The right to access their personal data and to correct or update it.
  • The right to request data erasure (“right to be forgotten”) within legal limits.
  • The right to restrict or object to data processing for marketing purposes.
  • The right to data portability to a third party, upon written request.

To exercise these rights, users must send a request to the email address provided in Article 9.

Security Measures

  • babeery uses SSL/TLS encryption protocols to secure data in transit.
  • Data is stored on secure servers protected by firewalls and regular updates.
  • Access to personal data is limited to authorized personnel who have passed confidentiality assessments.

Data Retention Period

babeery retains personal data as long as the customer relationship exists or as required by law, but not exceeding five years from the last transaction, after which data is deleted or archived securely.

Amendments and Notifications

babeery reserves the right to amend this policy when necessary. Significant changes will be communicated to users via newsletter or a notice on the homepage at least two weeks before implementation.

Contact and Inquiries

For any inquiries or requests regarding your personal data, please contact our Data Protection Officer at: info@babeery.com